Finance and Operations Administrator

City on a Hill began with a small team and a big vision to make a difference in our world for the glory of God. Since our inception in Melbourne in 2007, we have witnessed a special work of God’s grace as he has united hundreds of men and women around the mission of ‘knowing Jesus and making Jesus known’. City on a Hill is now a movement of thirteen churches in six cities.

While our story is characterised by constant change and growth, we have maintained an enduring commitment to Christ and his call on our lives in this generation. We are committed to raising up gospel hearted leaders, to build healthy churches, which will reach and serve cities with the gospel of Jesus.

​​As a growing movement, City on a Hill relies on a strong central Movement Operations team to support the mission and ministry of our churches across Australia. The Movement Operations Team provides essential services in areas of finance, compliance, people, projects, IT, facilities, and administration – ensuring that our churches are well-supported, resourced, and aligned as we work toward our shared mission. Working within this team means contributing to the health and effectiveness of a Movement team that is passionate about seeing lives transformed by the gospel, while operating with professionalism, integrity, and a heart to serve.

Location: Melbourne – Movement HQ Office. 50% hybrid available
Reports to: Financial Controller
Position Type: Permanent full-time or part-time role (to be determined with the successful applicant)

The Finance And Operations Administrator is a shared resource, responsible for providing high-quality administrative and project support across the Movement Operations team, with a greater focus on the Finance function. This includes supporting finance workflows, assisting the Movement Operations Manager with the delivery of key projects, and providing support across the functions of the Operations Team. This role ensures that central operations run smoothly, systems and records are well-maintained, and excellence in service delivery is upheld across Movement Operations.

The Finance And Operations Administrator plays a key operational role within the City on a Hill Operations Team, supporting the day-to-day financial and operational processes that support the life and mission of the City on a Hill Movement. This includes bank reconciliations, accounts payable, finance inbox management, corporate card administration, and supporting staff with finance-related queries.

The Finance and Operations Administrator will also provide administrative support to the Operations Management team, in line with team priorities.

Key duties and responsibilities

1.Financial & Administrative Processing

• Perform routine financial processing tasks across entities, including bank and corporate card reconciliations, ensuring adherence to internal controls.
• Process accounts payable activities, including supplier setup, invoice management, and preparation of payments in line with policies and procedures.
• Manage and triage the Finance inbox, responding to staff and volunteer finance enquiries and providing support with general finance processes.
• Maintain accurate and complete financial records and documentation, and work collaboratively with the Finance Team to support month-end processes and continuous improvement initiatives.

2. Operational Administration

• Build strong working relationships with the Movement Operations leadership team, supporting their administrative needs and enabling them to serve effectively in their areas of responsibility.
• Maintain accurate records across key systems, including Planning Center, compliance registers, and central files.
• Resolve data issues such as duplicates, incorrect records, missing information, and profile inconsistencies.

3. Compliance & Child Safety Support

• Process and file WWCC and police check documentation, ensuring all records are complete, accurate, and securely handled.
• Maintain compliance trackers and conduct routine audits, follow-ups, and evidence collection to maintain up-to-date compliance information.
• Handle document processing tasks such as scanning, filing, and secure shredding of sensitive documents.

4. Project & Event Coordination

• Provide administrative support for Movement-wide projects, conferences, events, and ministry initiatives.
• Coordinate YouVersion devotion project processes, ensuring updates and communication flow smoothly across teams.
• Draft, format, and maintain project documents, templates, and reports.
• Schedule meetings, prepare agendas, document minutes, and track follow-up actions to support project progress.

5. Team & Ministry Support

• Provide general administrative support to the Movement Operations and Ministry teams.
• Assist with information flow, document management, and task coordination across multiple stakeholders and locations.

Key skill, competency and character requirements
Essential

• A demonstrated love for Jesus and His people.
• Willingness to commit to the vision and mission of the church as a member of City on a Hill.
• High attention to detail, with a strong commitment to accuracy and follow-through.
• Strong communication and interpersonal skills.
• Ability to organise workload and complete tasks accurately within established procedures and timeframes.
• Demonstrated ability to work effectively and humbly within a high-performing team.
• Ability to maintain trust and confidentiality when handling sensitive and personal information.
• General competence with computer systems, including the ability to learn and use new digital tools confidently.
• Experience in Administration as a professional, with strong administrative and organisational capability.

Desirable

• Experience using finance systems and tools, particularly Xero, as well as spreadsheets and online banking platforms.
• Previous experience in a finance administration, accounts, or bookkeeping role.
• Experience working in a not-for-profit, church, or multi-entity environment.
• Familiarity with reconciliation-heavy workflows and high-volume transactional processing.

Character
All City on a Hill staff must hold a current Working with Child Check or Blue Card (depending on the applicant’s location), complete a National Police History Check that returns no disclosed outcomes that would exclude them from the role, and uphold the standards outlined in the City on a Hill Code of Conduct.

To apply for the role please send your current resume along with an application letter addressing the key skills, gifting and character requirements to hr@cityonahill.com.au.

Please include the following with your application:

• Contact details of at least two referees most familiar with your relevant skills to this role.
• Your preferred part-time/full-time split
• Australian working rights