Living Room Coordinator – Many Rooms

City on a Hill began with a small team and a big vision to make a difference in our world for the glory of God. Since our inception in Melbourne in 2007, we have witnessed a special work of God’s grace as he has united hundreds of men and women around the mission of ‘knowing Jesus and making Jesus known’. City on a Hill is now a movement of eleven churches in six cities.

Inspired by the love of God, we want to be a church that is compassionate to people in need, caring for those experiencing affliction, and loving those in poverty. We are committed to mercy ministry in each of our local churches, demonstrating the hope of the gospel in word and deed. In 2009 we established Many Rooms, our charitable benevolent arm to help fulfil this mission. Many Rooms now runs several mercy ministry programs across the Movement, in partnership with our local churches, shining the light of justice, hope and love in our world, in Jesus’ name.

Since 2019, Many Rooms has been running the ‘Living Room’. The Living Room exists to diminish the sense of loneliness and isolation experienced by elderly people living in aged care or in their home. This is achieved through visits from caring volunteers who commit to visiting on a semi-regular basis to provide friendship and companionship. The Living Room runs as a program within the Aged Care Volunteer Visitors Scheme (ACVVS), supported by the federal Department of Health.

The Living Room Coordinator is responsible in overseeing the delivery of the ACVVS program in the Barwon-Southwestern (Greater Geelong) and Melbourne Western Metropolitan Aged Care Planning regions. Their responsibilities include recruitment, training, and supporting volunteers; matching volunteers with suitable care recipients; stakeholder management of aged care providers; along with administration and reporting.

The Living Room Coordinator will be based in either Geelong or the Melbourne Western Metropolitan region and will report to the Living Room Program Manager. This is a paid, part time position of 2 days per week, on a maximum term contract until April 2026 (maternity leave replacement).

KEY DUTIES AND RESPONSIBILITIES

Volunteer Coordination

• Recruit and interview volunteer applicants to determine suitability.
• Train, equip and empower volunteers.
• Work effectively with Aged Care Providers to match volunteers appropriately to eligible participants.
• Provide ongoing support and development opportunities for volunteers.
• Ensure volunteers meet government reporting, safety, and compliance requirements.

Administration

• Maintain volunteer database, resources, and compliance.
• Assist the Living Room team in preparing reports for funding requirements.
• Contribute to the drafting and implementation of policies and training documentation.

Program Development

• Develop and maintain strong partnerships with wider ACVVS network and Aged Care service providers in designated aged care planning regions.
• Be the primary contact for all incoming communication related to ACVVS in the designated aged care planning region.
• Assist the ACVVS team in the development and expansion of the program.
• Be actively engaged in the City on a Hill staff team.

KEY SKILL, COMPETENCY AND CHARACTER REQUIREMENTS

1. A demonstrated love for Jesus and his people, and a heart for mercy ministry, the disadvantaged and marginalised in our community.
2. Be committed to the vision and mission of Many Rooms and City on a Hill.
3. Demonstrated ability to effectively and efficiently communicate to a variety of people, manage time and prioritise duties and responsibilities.
4. A commitment to continuous improvement and development of a high-quality program.
5. Demonstrated ability to work effectively in a team.
6. Able to maintain trust and confidentiality when handling sensitive information.

All Many Rooms staff must hold a current Working with Child Check, complete a National Police History Check that returns no disclosed outcomes that would exclude them from the role, and uphold the standards outlined in the City on a Hill Code of Conduct.

To apply for the role please send your current resume along with an application letter addressing the key skills, competency and character requirements to hr@cityonahill.com.au. Please also include contact details of at least two referees most familiar with your relevant skills to this role.

For more information please contact us on 03 9640 0990, or email hr@cityonahill.com.au.