Join the Team – Operations Director



City on a Hill, exists 'to know Jesus and make Jesus known', and since October 2007 has matured, under God, to be a complex, vibrant ministry organisation which serves a community in excess of 1,200 people. By October 2014, City on a Hill will have a staff team of over 20, a budget in excess of $1.5 million, formal granting partnerships with significant ministry and public organisations, and regular operations over four sites. As such, and in the footsteps of the differentiating leadership decisions of the first Apostles in Acts 6, City on a Hill has established an operational team of professionally gifted men and women who serve the pastors of City on a Hill by providing them with finance, policy and compliance, legal, IT, HR, external relations, and general administrative services.


The Position

City on a Hill is led by the Movement Eldership Team, on which Movement Pastor, Guy Mason, sits as first among equals'. The Movement Eldership Team is responsible for all aspects of church health, church vision and direction, theology, and doctrine.

To operationalise and execute the ministry activities and plans of City on a Hill, the Movement Eldership Team, led by Pastor Guy Mason, is supported by other pastors and staff, as coordinated by the Movement Executive.

Within the Executive, and reporting directly to Pastor Guy Mason, the Director of Operations oversees the Operations Team, and is responsible for providing professional operational services to the entire organisation. These services include portfolios in financial, reporting, compliance, policy, human resources, legal, information technology, property, and Diocesan relations. Because this is a position of administrative leadership, it is open for all who fulfill the qualifications of a deacon (1 Tim. 3:8).

You will provide peak strategic and operational advice to the Movement, and Site Lead Pastors as required, and play a key role in implementing the long-term vision of City on a Hill. Together with the Movement Pastor, the Ministry Director, and the Executive Assistant, you will be part of the Movement Executive Team, which is responsible for coordinating and managing all operational and ministry activity across all City on a Hill sites. Additionally, you will work closely with the three wardens of City on a Hill who are the peak auditing body for the operational workings of the church.

You will be supported in your role by the Assistant Director (Operations) and the Executive Assistant, together with the members of the Operations Team.

Ideally, the Director of Operations should exhibit a combination of the theological depth of Peter, the Godly wisdom of Solomon, the strategic and entrepreneurial ministry mind-set of Paul, and the sacrificial work-ethic of Nehemiah. They should be willing to stand behind and support the ministry of the Movement, and other Site Lead Pastors, to be seldom in the spot-light, and often be working behind the scenes to ensure the organisation runs on a smooth, dynamic, adaptive, and vigilant keel.

Pastor Pathway

For the appropriate appointee, a pathway to the office of pastor would be considered, with the applicant undertaking City on a Hill's pastor pathway program, normally of a 12 month duration. On this track, the role would encompass pastoral duties alongside operational leadership, the leadership role of operations dovetailing into, and informed by, your pastoral gifting and leadership. As an Executive Pastor (Operations), you would be expected to serve in a significant way in the ministry of City on a Hill be it through teaching, preaching, community group leadership, or other significant ministry contribution.


Engagement & Remuneration

The role is available on a part-time (3 dpw plus) to full-time engagement at the discretion of the appointment committee after consultation with the appointee and in consideration of wider staffing considerations in the operational space. Remuneration will be offered within the City on a Hill remuneration structure and can be discussed with the wardens of City on a Hill at time of application.


Selection Criteria


  1. A committed, authentic, and tested faith in Jesus Christ as Lord and Saviour demonstrated by a Godly, mature, and consistent life which adorns their confession of faith;
  2. A track-record of loyalty to the mission, vision, and leadership of an equivalent organisation demonstrated by the proven ability to cast and live out that mission in their work;
  3. A sacrificial, gracious, efficient, and well-regarded inter-personal leadership style, ideally demonstrated in their leadership of domain experts in an equivalent, or larger, organisation;
  4. Proven experience in the management of strategic operational matters and large projects, ideally in an equivalent, or larger, scale organisation;
  5. A track-record of expertise in continuous improvement of organisational systems and processes towards efficiency, simplicity, and efficacy;
  6. Excellence in professional skills such as time-management, efficiency, work-capacity, written and verbal communication, organisation, chairing, and team-leadership.


  1. Leadership experience within a church-planting, multi-site organisation;
  2. Strong numerical analysis skills;
  3. Experience with Xero accounting software, or equivalent.


Position Description


The Director of Operations will have oversight and responsibility for the Operations Team including:

  • Accounts Coordinator – the oversight of budgeting, purchasing, asset management, tendering, remittences, and book-keeping services;
  • Diocesan Coordinator – providing advice and representation on and to the Anglican Diocese of Melbourne;
  • Grants Coordinator – the support for staff applications and reporting on external and internal grants;
  • Human Resources Coordinator – the provision of staff contracts, entitlements structures, entry and exit procedures, interview and assessment pathways, plus strategic forecasting of staffing needs;
  • IT Coordinator – oversight of key IT service contracts, development of IT capabilities;
  • Legal, Policy & Compliance Coordinator – the development, audit, and review of policy and procedures, provision of in-house legal counsel, compliance with applicable regulatory bodies;
  • Strategy & Analysis Coordinator – the provision of data analysis and statistical prediction services across attendance, finances, growth and expansion and strategic planning and development services;

Executive Responsibilities

  • Provide confidential, timely, considered, and objective advice on strategic, operational, vision, and planning matters to the Movement and Site Lead Pastors;
  • Provide timely and accurate reporting to the wardens of City on a Hill as required by them;
  • Develop financial, legal, and governance capabilities to support the growth trajectory of City on a Hill on the medium and long-term;
  • Ensure legal, financial, and policy compliance as required of our operations;
  • Maintain and assist in the development of organisational structures, staffing needs, remuneration settings, and mix;
  • Cultivate, maintain, and grow a culture of improvement, efficiency, professionalism, and creativity across all operational leaders and teams within the organisation.

Pastor pathway

  • Fulfilling the calling of a pastor/elder as laid out in 1 Timothy 3, in character, life, relationships, and Godly leadership;
  • Identifying and discipling Gospel-minded leaders to work amongst the operational ministry of City on a Hill;
  • Living a committed, prayerful life of dependance on God;
  • Providing a wise and Biblical witness to all who are placed under your charge;
  • Above all, in so much as the Spirit allows, providing a witness to the non-believer and encouragement to the believer, through your life in Christ.

Applications have now closed.

Author: City on a Hill
Published: 11 Aug 2014

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